Residential Cleaning
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Macro Property Services delivers structured and accountable residential cleaning services across Melbourne, supporting private homeowners, rental properties, strata-managed sites, and investment residences. Our operational approach ensures all residential spaces are maintained to a consistent standard of hygiene, safety, and presentation integrity, aligned with internal schedules and property-specific requirements.
Each service is delivered by uniformed, site-inducted professionals operating under occupational health and safety (OHS) protocols, with clear scopes, defined checklists, and ongoing supervision by your designated service manager.
Comprehensive Residential Cleaning Scope
Our cleaning teams implement detailed residential maintenance plans, scaled to suit property size, frequency needs, and occupancy factors. Whether servicing single dwellings, duplex units, or multi-room apartments, all work is completed using approved products and compliant procedures.
Standard Residential Inclusions
- General living zones - floor vacuuming/mopping, dusting, skirting boards, internal glass
- Kitchen - benchtop sanitisation, stovetops, splashbacks, appliance exterior wipe-down
- Bathrooms - full clean of toilets, basins, showers, glass, fittings, and mirrors
- Bedrooms - surface dusting, floor care, tidy-up, linen change (if requested)
- Hallways and entries - switch point cleaning, cobweb removal, odour control
- High-contact areas - disinfection of handles, rails, remotes, and light fittings
- Waste - bin emptying, liner replacement, and basic deodorising
- Optional extras - oven interior, inside window panes, garage sweep, balcony care
Why Macro Property Services
We operate with the same governance standards in residential sites as in commercial environments. This ensures reliable, uninterrupted service delivery with professional oversight.
Key Advantages
- Dedicated personnel with verified background and residential clearance
- Flexible scheduling — including weekday, weekend, and after-hours availability
- All equipment and materials supplied unless otherwise instructed
- Secure key handover and off-site access procedures
- Detailed reporting on completion, incident, or hazard detection
- Manager-led onboarding and direct communication for updates or requests
Frequently Asked Questions
We service a broad range of residential sites, including standalone houses, multi-storey homes, duplexes, apartments, short-stay units, strata-managed dwellings, and investment properties. Each location is assessed prior to service commencement to establish an appropriate cleaning plan aligned with the property layout, surfaces, access restrictions, and specific hygiene priorities.
Yes. Most of our residential clients prefer unattended service delivery. Secure access arrangements, such as key safes, alarm disarming protocols, and entry logs, are formalised during onboarding. Our personnel operate under strict confidentiality and access limitation guidelines to ensure both property and personal privacy are preserved at all times.
Absolutely. Our teams are fully equipped with commercial-grade vacuums, floor tools, mops, microfibre cloths, and certified cleaning agents. Equipment is serviced and sanitised between sites. If clients prefer in-house products or have particular material care instructions, these can be integrated into our procedural checklist upon written request.
Yes. We use low-odour, pH-neutral, and allergen-safe products suited for residential environments. Upon request, we can substitute with eco-certified, biodegradable, or fragrance-free options to support households with specific health sensitivities. Product data sheets can be provided for assurance or regulatory requirements.
Yes. We offer flexible scheduling and understand that domestic circumstances can change. To reschedule, pause, or adjust your service, simply contact your assigned residential service coordinator. A minimum of 24 hours' notice is appreciated for calendar changes to avoid disruption to operational planning.
Where practical, yes. We allocate consistent personnel to each property to ensure service familiarity and performance continuity. In cases where substitute cleaners are deployed (e.g., illness, approved leave), the replacements are briefed in advance and inducted into your property’s specific cleaning scope and access protocols.
No. We support both recurring and one-off bookings without lock-in agreements. Long-term service contracts are available for property managers or clients requiring guaranteed rotation, but they are optional. All clients receive transparent documentation outlining service frequency, cost structure, and escalation procedures.
Yes. We provide comprehensive end-of-lease, vacate, and bond-return cleaning services that meet or exceed property manager and real estate standards. These services typically include:
• Full interior cleaning of all rooms and surfaces
• Internal window and frame cleaning
• Inside oven and exhaust filter degreasing
• Tile & Grout machine scrubbing
• Mould treatments and reapplications
• Carpet steam cleaning (hot water extraction method)• Pressure washing of exterior walls, balconies, and garages (where applicable)
• Wall mark removal and skirting board detailing
• Optional extras: blind dusting, ceiling fan cleaning, garage clearing
All bond cleaning services are documented in a checklist aligned with real estate condition reports, and we provide digital evidence on request.
Pet-friendly procedures are available. Let us know if pets are on-site during service hours. We use animal-safe products and avoid restricted zones or enclosures. Additional services like pet hair removal from upholstery or deodorising of pet-accessed areas can be included upon request.
Yes. Upon request, we offer digital cleaning logs, photographic evidence, and task completion reports — particularly useful for managed properties, investor inspections, or vacate cleans. All reporting is timestamped and securely stored as per our internal compliance protocol.
